Most online disagreements are best handled by blocking, muting or stepping away. But some online behaviour crosses a line into serious harm. In Australia, there is a dedicated regulator that can step in.
What eSafety can investigate
The eSafety Commissioner says it can investigate:
cyberbullying of children
adult cyber abuse
image-based abuse, meaning sharing or threatening to share intimate images without the consent of the person shown
illegal and restricted online content.
eSafety notes it can have the most seriously harmful content removed, including child sexual abuse material and terrorist material.
Before you report
eSafety publishes guidance on how to choose and fill out the right form, and on how to collect evidence. Saving proof before content disappears can make a real difference. Its website includes a summary table showing what can be investigated and the steps to follow.
If eSafety cannot investigate
Not every situation falls within eSafety's powers. It lists other agencies and contacts that may be able to help.
If you are in danger
eSafety is clear: if you are in Australia and in immediate danger or at risk of harm, call emergency services on Triple Zero (000).
Looking after yourself
Online abuse can be distressing. Talk to someone you trust, and use the support services eSafety links to. Reporting is not an overreaction when the behaviour is serious.
About the author
RullikClear, sourced explainers on Australia and the world
Rullik is the pen name of the founder of Australia Illuminate (Auslume). Rullik writes plain-language explainers on life in Australia, from immigration, study and work to money, sport and screen culture, always linking to the official sources behind each story. Every story is reviewed before publication.
More from Rullik ↗This article was prepared with AI assistance.
